Not sure what what’s wrong with your device? Try USWirelessRepair diagnostic service and we’ll figure is out for you. Once we receive your device via shipment or at one of our retails locations we will quickly access what is wrong with it and report back to you within 24 hour or most likely the same day. In most cases our retail stores are staffed to “repair while you shop” so you will know within 15 minutes your exact needs. Please call us at 443.858.3536, if you have any question.